Privacy Policy

Effective Date: January 1, 2026

Direct Medical Resolutions (“DMR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through this website.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

  • Contact information such as name, email address, phone number, and mailing address

  • Information you voluntarily provide when submitting an inquiry, intake request, or message

  • Basic technical information such as IP address, browser type, device type, and pages visited

We do not require users to submit medical records or detailed health information through the website unless expressly requested as part of a secure intake process.

2. How We Use Information

Information collected through this website is used to:

  • Respond to inquiries and requests for information

  • Evaluate whether a matter may be appropriate for our services

  • Communicate with you regarding our process or services

  • Improve website functionality and user experience

  • Comply with legal or regulatory obligations

We do not use personal information for automated decision making or profiling.

3. Medical and Legal Information

Direct Medical Resolutions does not provide medical or legal advice through this website. Information submitted through the site does not create a physician–patient or attorney–client relationship.

Any medical or legal information shared with us is handled with discretion and is used solely for evaluation and communication purposes.

4. Information Sharing

We do not sell, rent, or trade personal information.

We may share information only:

  • With service providers who assist in operating the website or communications, under confidentiality obligations

  • If required by law, regulation, court order, or legal process

  • To protect the rights, safety, or property of Direct Medical Resolutions or others

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse. However, no internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Analytics

This website may use cookies or similar technologies to improve functionality and understand site usage. Cookies do not provide access to personal information unless you choose to provide it.

You may disable cookies through your browser settings, though some site features may not function properly.

7. Your Choices

You may:

  • Request access to or correction of your personal information

  • Request that we delete your information, subject to legal or operational requirements

  • Opt out of non-essential communications at any time

  • Requests may be submitted using the contact information below.

8. New York Residents

This policy is intended to comply with applicable New York privacy and consumer protection laws. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Direct Medical Resolutions at info@DirectMedicalResolutions.com